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We offer a 7-day return policy, meaning you have 7 days to request a return after receiving your item.
To qualify for a return, your item must be in its original condition as received, unworn or unused, with all tags intact and in its original packaging. You will also need to provide a receipt or proof of purchase.
To request a return, please contact us: fidi8233595@gmail.com. If your return request is approved, we will send you instructions on how to send the return package and your address. Items returned without prior request will not be accepted.
Please note that return shipping costs are the responsibility of the customer.
For any return-related questions, please feel free to contact us: fidi8233595@gmail.com.
Damage and Problems
Please inspect your order immediately upon receipt. If there are any defects, damage, or if you received the wrong item, please contact us immediately so we can assess the problem and resolve it appropriately.
Exceptions/Non-Returnable Items
Some types of items are non-returnable, such as used or damaged items. If you have any questions or concerns about a specific item, please contact us.
Unfortunately, we do not accept returns of discounted items or gift cards.
Exchanges
The best way to ensure you receive the item you need as quickly as possible is to return the item you have received and purchase a new item separately once the return is accepted.
EU 7-Day Cooling-Off Period
Notwithstanding the foregoing, if the goods were shipped to the EU, you have the right to cancel or return your order within 7 days for any reason, without providing any justification. As mentioned above, your item must be in its original condition as received, unworn or unused, with tags, and in its original packaging. You will also need to provide a receipt or proof of purchase.
Refunds
We will notify you once we receive and inspect your return, informing you whether your refund has been approved. If approved, we will automatically refund you via your original payment method within 7 business days. Please note that it may also take some time for your bank or credit card company to process and credit the refund.
If you have not received your refund after 20 business days of your approved return request, please contact us: fidi8233595@gmail.com